PRIVACY POLICY

What information do we collect?

We collect information from you when you fill out a form. When ordering or registering on our site, as appropriate, you may be asked to enter your name, e-mail address, mailing address, or phone number. You may, however, visit our site anonymously.

What do we use your information for?

Any of the information we collect from you may be used in one of the following ways:

  • To improve our website We continually strive to improve our website offerings based on the information and feedback we receive from you.
  • To improve customer service Your information helps us to more effectively respond to your customer service requests and support needs.
  • To process transactions Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested.
  • To administer a contest, promotion, survey or other site feature or to send periodic emails The email address you provide for order processing, will only be used to send you information and updates pertaining to your order.

How do we protect your information?

We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information. We offer the use of a secure server. Any supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment gateway providers database only to be accessible by those authorized with special access rights to such systems, and are required to keep the information confidential. After a transaction, your private information (credit cards, financials, etc.) will not be stored on our servers.

Do we use cookies?

Yes. Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your Web browser (if you allow) that enables the sites or service providers systems to recognize your browser and capture and remember certain information. We use cookies to help us remember and process the items in your shopping cart, understand and save your preferences for future visits, keep track of advertisements and compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future. We may contract with third-party service providers to assist us in better understanding our site visitors. These service providers are not permitted to use the information collected on our behalf except to help us conduct and improve our business. If you prefer, you can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies via your browser settings. Like most websites, if you turn your cookies off, some of our services may not function properly. However, you can still place orders over the telephone.

Do we disclose any information to outside parties?

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

Third party links

Occasionally, at our discretion, we may include or offer third party products or services on our website. These third party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.

Online Privacy Policy

Only This online privacy policy applies only to information collected through our website and not to information collected offline.

By using our site, you consent to our privacy policy.

If we decide to change our privacy policy, we will post those changes on this page.

Privacy Statement

This privacy statement was last updated on September 18, 2025, and applies to visitors and customers of City Sightseeing New Orleans located in the United States.

At City Sightseeing New Orleans, we are committed to protecting your privacy and handling your personal data with care and transparency. This statement explains how we collect, use, and protect your personal information when you visit and interact with our website https://citysightseeingneworleans.com.

We comply with applicable privacy laws and ensure that:

  • We clearly state the purposes for which we collect and process personal data through this privacy statement.

  • We limit our collection of personal data to what is necessary for legitimate business purposes.

  • We obtain your explicit consent where required before processing your personal data.

  • We implement appropriate security measures to protect your data and require the same from any third parties acting on our behalf.

  • You have the right to access, correct, or request deletion of your personal data at any time.

If you have questions or want to know what data we hold about you, please contact us using the details below.

1. Sharing with Other Parties

We only share your personal information with third parties for the following purposes:

  • Booking and Reservation processing

  • Facilitating Payments

Service providers we work with may be located in the United States or other countries, but we ensure they comply with data protection standards.

2. Disclosure Practices

We may disclose personal information if required by law, court order, or in cooperation with law enforcement agencies to protect public safety or for legal investigations.

In the event of a business transfer such as a merger, acquisition, or sale of assets, your personal data may be transferred to new owners or advisers involved in such transactions.

3. Do Not Track & Global Privacy Control

Our website respects Do Not Track (DNT) signals sent by your browser. If you enable DNT, we will not track your browsing activity on our site.

4. Cookies

We use cookies to enhance your experience on our website. For detailed information about our use of cookies, please see our Cookie Policy on our dedicated cookie statement page.

Note: We do not collect full IP addresses.

5. Security

We are dedicated to safeguarding your personal data by employing appropriate technical and organizational security measures. Access to your data is limited to authorized personnel only, and our security practices are regularly reviewed and updated.

6. Third-Party Websites

Our website may contain links to third-party websites. This privacy statement does not apply to those sites. We encourage you to read the privacy policies of any third-party sites you visit.

7. Changes to this Privacy Statement

We reserve the right to update this privacy statement as needed. We recommend reviewing this page regularly to stay informed of any changes. When significant updates occur, we will make efforts to notify you.

8. Accessing and Modifying Your Data

You have the right to:

  • Request access to your personal data we process.
  • Object to our processing of your data.

  • Obtain a copy of your data in a commonly used format.

  • Request correction, deletion, or restriction of processing of your data.

  • Appeal any decisions we make regarding your data rights and file complaints with the relevant authorities.

To exercise these rights or inquire about your data, please contact us with clear identification so we can verify your identity and protect your data.

9. Children’s Privacy

Our website is not designed to attract children under the age of consent in their country of residence, and we do not knowingly collect personal data from children. We ask that children under this age do not submit any personal information to us.

10. Contact Details

City Sightseeing New Orleans
Phone: 800-362-1811 | 504-207-6200
Email:Info@CitySightseeingNewOrleans.com
Website: https://citysightseeingneworleans.com/

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Service Request Information

Please fill out the requested information below to help our Our Sales Team (Emma, Emily, and Rachel) get a proper quote over to you! Please allow 2-3 business days for one of them to reach out to you! If you would like to reach out directly, please email: Sales@CitySightseeingNewOrleans.com

Your Contact Information:

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